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Need support? (765) 537 - 8776

Need support? (765) 537 - 8776

 

Home > Privacy Policy

Privacy Policy

Welcome to Whisky Harbor Hub! We are committed to protecting your privacy and ensuring that your personal information is handled securely. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By using our website, you consent to the practices described in this policy.

SUMMARY

At Whisky Harbor Hub, we prioritize your privacy. Here’s a brief overview of how we manage your personal data:
  • Contact Preferences: You can opt out of promotional communications at any time, though we will still contact you regarding any orders you place.
  • Data Collection: We gather information to process your orders and enhance your website experience. This includes tracking user preferences and interactions to improve our services.
  • Data Sharing: We may share your data with trusted partners, some of whom may be located outside the United States, European Economic Area (EEA), to enhance your experience and meet our operational needs.
  • Access and Opt-Out: You have the right to access your data and opt out of marketing communications at any time.
  • Contact Us: If you have questions about this policy, please reach out to us.

INFORMATION WE COLLECT

1. Information You Provide: We collect personal information you provide when you:
  • Register or create an account on our website
  • Place an order
  • Search for products
  • Subscribe to updates
  • Engage with social media features
  • Log in using social media profiles
  • Submit reviews or other content
  • Register for marketing or promotional information
  • Contact us by phone or email
  • Participate in contests, auctions, or promotions
This information may include:
  • Name
  • Email address
  • Phone number
  • Date of birth
  • Transaction details and purchase history
  • Payment information
  • Billing and shipping details
  • Other details you provide during interactions
2. Information Collected via Cookies and Tracking Technologies: We use cookies and similar technologies to collect data about your usage of our website, including:
  • IP address
  • Device and browser information
  • Browsing behavior and usage patterns
  • Full URL clickstream
  • Errors and navigation methods
These technologies help us improve your browsing experience and monitor website performance. We do not record passwords or raw credit card details. 3. Information from Other Sources: We may receive additional information about you from:
  • Gift purchases made by others
  • Social media profiles (if you log in using these profiles)
  • Partners and advertisers
This may include details like geographic location, age, shopping habits, and social media activity, and is processed based on lawful grounds such as consent or legitimate interest.

HOW WE USE YOUR INFORMATION

We use your information to:
  • Process and manage orders
  • Enhance website functionality and user experience
  • Provide customer support and respond to inquiries
  • Notify you of contest results or confirmations
  • Prevent fraud and ensure website security
  • Conduct data analysis to improve services and advertising
  • Send personalized advertisements and updates
  • Combine information from various sources to provide a comprehensive view
We retain your data only as long as necessary and may keep it to comply with legal or regulatory requirements.

HOW WE SHARE YOUR INFORMATION

We may share your personal information with:
  • Affiliated Companies and Partners: For business operations including marketing, payment processing, and IT services.
  • Social Media Platforms: For targeted advertising and audience creation.
  • Third-Party Services: Such as Google and Trustpilot, for transaction processing and customer feedback.
  • Legal and Security Purposes: To comply with laws, protect our rights, or during business transfers.
We ensure that third parties adhere to strict data protection standards and process your data only as instructed.

SHARING INFORMATION OVERSEAS

Your personal information may be transferred to service providers and partners outside your country. We ensure an adequate level of protection consistent with UK and EEA standards.

SECURITY OF YOUR PERSONAL INFORMATION

We implement robust security measures to protect your data, including:

  • Data encryption during transmission (TLS 1.2 and SSL)
  • Secure storage and processing by our payment processor, Braintree

Our service providers are required to adhere to high security standards to protect your data.

YOUR RIGHTS

You have the following rights regarding your personal information:

  • Access: Request details of the information we hold about you.
  • Correction: Update or correct inaccurate information.
  • Deletion: Request removal of your personal data, subject to legal obligations.
  • Opt-Out: Stop receiving direct marketing communications.

To exercise these rights, please contact us using the provided form or email.

CONTACT US

For privacy-related inquiries or to exercise your rights, please contact us at:

  • Email: [email protected]
  • Phone: +1 (765) 537 – 8776
  • Address: 3500 Scotts Ln, PhiladelphiaPA, 19129

CHANGES TO OUR PRIVACY POLICY

We review and update our Privacy Policy regularly. Any changes will be posted on this page. The last update was on 10 November 2023. Please check back frequently to stay informed of any updates.

Thank you for trusting Whisky Harbor Hub with your information. We are committed to protecting your privacy and providing a secure experience.

Customer Support

LEGAL INFORMATION

Customer Support

3500 Scotts Ln, PhiladelphiaPA, 19129

+1 (765) 537 – 8776

[email protected]

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