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Need support? (765) 537 - 8776

Need support? (765) 537 - 8776

Home > Shipping Policy

Shipping Policy

At Whisky Harbor Hub, we are dedicated to providing you with a seamless shopping experience, including reliable and timely delivery of your orders. This Shipping Policy outlines the procedures, shipping options, and other important details regarding the shipment of your purchases. By placing an order with us, you agree to the terms outlined in this policy.

1. Shipping Options and Costs

  • Shipping Methods: We offer several shipping options to accommodate different delivery needs. Available options may include standard, expedited, and express shipping. Shipping methods and costs are displayed at checkout based on your location and order details.
  • Shipping Costs: Shipping costs are calculated based on the delivery method selected, order weight, and destination. All applicable shipping fees will be displayed during the checkout process.

2. Order Processing Time

  • Processing Time: Orders are typically processed within [1-3] business days from the date of receipt. Processing times may vary based on product availability, order volume, and other factors.
  • Business Days: For the purpose of this policy, business days are defined as Monday through Friday, excluding holidays.

3. Delivery Timeframes

  • Estimated Delivery Times: Delivery times depend on the shipping method selected and your location. Estimated delivery times are provided at checkout and may vary. Please note that these times are estimates and are not guaranteed.
  • Tracking Information: Once your order has shipped, you will receive a confirmation email with a tracking number and a link to track your shipment. You can use this tracking information to monitor the status of your delivery.

4. Shipping Restrictions

 
  • Geographic Limitations: We currently ship to addresses within the [Country/Region]. International shipping may be available upon request. Please contact us for more information regarding international shipping options.
  • Alcohol Restrictions: Due to legal regulations, we can only ship alcoholic beverages to locations where they are legally permitted. If your location has specific restrictions or requires special permits, we may need to verify your eligibility before processing your order.

5. Address Accuracy

  • Delivery Address: It is your responsibility to provide a correct and complete delivery address. Ensure that all address details are accurate to avoid delays or delivery issues.
  • Address Changes: If you need to change your delivery address after placing an order, please contact us as soon as possible. Address changes may not be possible if your order has already been processed or shipped.

6. Shipping Delays and Issues

  • Delays: While we strive to ensure timely delivery, unforeseen circumstances such as weather conditions, carrier delays, or other issues may affect delivery times. We are not responsible for delays caused by third-party carriers.
  • Lost or Damaged Shipments: In the event that your shipment is lost or damaged, please contact us promptly. We will work with the carrier to resolve the issue and provide assistance with any necessary claims.

7. Returns and Exchanges

  • Return Policy: If you need to return or exchange a product, please refer to our Return and Refund Policy for detailed instructions and eligibility requirements.
  • Return Shipping Costs: Return shipping costs may be your responsibility, depending on the circumstances of the return.

8. Contact Us

If you have any questions or concerns regarding our shipping policy or need assistance with your order, please contact us at:

  • Email: [email protected]
  • Phone: +1 (765) 537 – 8776
  • Address: 3500 Scotts Ln, PhiladelphiaPA, 19129

We appreciate your business and are here to ensure that your shopping experience with Whisky Harbor Hub is enjoyable and hassle-free. Thank you for choosing us for your whisky and spirits needs!

Note: Please review this Shipping Policy periodically, as it may be updated to reflect changes in our procedures or shipping practices. The latest version will be posted on our website.

Free Standard Delivery

On all orders over $100

Customer Support

LEGAL INFORMATION

Customer Support

3500 Scotts Ln, PhiladelphiaPA, 19129

+1 (765) 537 – 8776

[email protected]

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